01
What data we collect
- Name, email, phone number
- Approximate location (to show nearby restaurants)
- Order and transaction history
- Reviews and ratings you submit
- Device identifiers required for push notifications
02
How we use data
- Fulfilling orders and sending pickup updates
- Improving the app experience and providing recommendations
- Communicating about offers and notifications (you can opt out at any time)
- Fraud prevention and account protection
04
Data retention
We keep your data while your account is active. When you delete the account, we erase your data within 30 days, except where law requires retention (e.g. transaction records for tax purposes).
05
Your rights
- Access your data
- Correct your data
- Request deletion of your account and data
- Export your data in a readable format
07
Third-party services
We use the following third-party services to run Wafra:
- Firebase (Google) — push notifications
- HyperPay — online payment processing
- Cloudinary — image storage
These services receive only the minimum data needed to perform their function.
08
Children's privacy
Our service is for users 18 years and older only. We do not knowingly collect data from minors.
09
Changes to this policy
We may update this policy from time to time. Updates will be posted here, and for material changes we will notify you in the app or by email.
10
Privacy contact
For privacy inquiries, reach us at privacy@wafra.app.